Problem

A startup firm based in the US was facing challenges in tracking its delivery process. They needed an app that would help them track their shipments from the shop to the warehouse and vice versa and provide real-time analytics for their distribution network. The startup also needed integration with its accounting ERP system to track inventory.

Challenge

The main challenge was to develop a mobile app that could track shipments in real-time and provide insights into the distribution network. The app needed to integrate with the accounting ERP system to track inventory and provide real-time updates to line managers and executives. Additionally, the app needed to be scalable to support a growing business and work seamlessly across different platforms and devices.

Torcue Solution

To address these challenges, Torcue Digital developed a Delivery mobile app to help the startup firm track its shipments and provide real-time analytics for its distribution network. The mobile app was built using the most recent software tech stack, including React Native for cross-platform compatibility, Redux for state management, and Firebase for real-time updates.

Regarding integration with other systems, the Delivery mobile app and Dashboard are designed to integrate with various systems, such as the state-compliant API for tracking inventory and the accounting ERP system. This is achieved through RESTful APIs and message queues.

The mobile app was designed to track shipments from the shop to the warehouse and vice versa, providing real-time updates on shipment status. The accompanying Dashboard provided a snapshot of the entire distribution network, with real-time analytics on the shipment status, delivery times, and other key performance indicators.

Overall, the system developed by Torcue Digital has helped the startup firm to streamline its distribution network and improve operational efficiency. By providing real-time analytics and insights, the app and dashboard have enabled executives and line managers to make data-driven decisions and optimize their logistics operations.

The analytics helped executives and line managers understand where the distribution process was getting stuck and the reasons, allowing them to increase operational efficiency and optimize the distribution process.The app is also integrated  with the accounting ERP system, tracking inventory levels in real time and providing real-time updates on inventory levels. The app used state-compliant APIs to read inventory data, ensuring compliance with regulations and making it easy for line managers and executives to access inventory data.

The mobile delivery app and accompanying dashboard developed by Torcue Digital proved to be a game changer for the startup firm. With the real-time tracking of shipments and warehouse transfers, the startup was able to provide its clients with an unparalleled level of visibility into its distribution network. This led to a significant increase in customer satisfaction, as clients could see exactly where their shipments were at any time.

The integration with the accounting ERP system was seamless, with data flowing seamlessly between the mobile app and the accounting ERP system. The integration was built using REST APIs and JSON, making it easy to update data in real-time and ensuring that data was always up-to-date.Overall, the Delivery mobile app developed by Torcue Digital helped the startup firm track its shipments and optimize its distribution process.

The intuitive user interface of the mobile app and dashboard also made it easy for the startup's clients to understand and utilize the system quickly. This reduced the need for extensive training, which in turn helped the startup land clients more quickly. With the help of Torcue Digital's solution, the startup established a reputation as a reliable and efficient logistics provider, which further helped them attract new clients.

The real-time analytics provided by the app allowed executives and line managers to understand where the distribution process was getting stuck and make improvements to increase operational efficiency. The integration with the accounting ERP system allowed the startup to track inventory levels in real-time, ensuring compliance with regulations and making it easy to access inventory data.

In addition, integrating the app with state-compliant APIs for inventory tracking and the accounting ERP system made the startup's internal operations more efficient. With real-time data available at their fingertips, executives and line managers could quickly identify bottlenecks and make necessary adjustments to ensure smooth operations. Overall, the mobile delivery app and dashboard developed by Torcue Digital proved to be a key factor in the startup's success.

The Delivery mobile app and Dashboard developed by Torcue Digital has a multi-tier architecture that enables real-time communication with the trucks and provides an integrated view of the entire distribution network. At the front end, the mobile app is built using React Native, a popular framework for building native mobile apps for iOS and Android platforms.

By providing real-time visibility into its distribution network, the startup was able to attract and retain clients more easily while also streamlining its internal operations. The mobile delivery app developed by Torcue Digital provided real-time tracking of shipments and warehouse transfers and features such as QR locking and real-time reporting of delivery challenges.

The app lets drivers view their assigned routes, track their shipments, and capture signatures upon delivery. The app also integrates with the phone's GPS functionality to track the driver's location in real-time. At the back end, the system is built on a microservices architecture using Node.js and MongoDB. The system is split into multiple services, including the order management service, the routing service, the shipment tracking service, and the inventory management service. These services communicate with each other through APIs and message queues.

Moreover, the app also allowed delivery personnel to report any challenges they faced during delivery in real-time, such as delays, route changes, or damaged items. This helped the startup to respond quickly to any issues and make necessary adjustments to ensure that deliveries were completed successfully.The dashboard provided executives and line managers with real-time analytics and reports, allowing them to identify bottlenecks and make necessary adjustments to increase operational efficiency.

One of the system's key features is its ability to track the location of the trucks in real-time using geolocation technology. This is achieved by integrating the app with a third-party mapping service such as Google Maps. The app sends the driver's location to the server every few seconds, then displays on the dashboard.

The app also allowed for quick assembly of new distribution cycles, allowing the startup to respond to changes in demand or inventory levels quickly.Overall, the mobile delivery app developed by Torcue Digital provided the startup with a comprehensive logistics solution that helped them to streamline their operations, reduce losses, and improve customer satisfaction.

Another important feature of the system is the ability to perform geoblocking, which restricts the delivery of shipments to certain geographical areas. This is achieved by using geofencing technology, which defines a virtual boundary around a specific geographic location. If a truck carrying a shipment tries to cross the boundary, the system sends an alert to the dispatcher.

Digital provided the startup with a comprehensive logistics solution that helped them to streamline their operations, reduce losses, and improve customer satisfaction. The real-time tracking, QR locking, and reporting features allowed the startup to identify and respond to any issues quickly. At the same time, the intuitive user interface made it easy for clients to understand and utilize the system.

The system uses real-time communication protocols such as WebSockets and MQTT to ensure smooth communication between drivers and dispatchers. This enables the dispatchers to send real-time updates to the drivers about route changes or any other important information.