Problem

Managing hospital and clinical operations is a complex and challenging task. Patients need to be admitted, triaged, treated, and discharged efficiently while maintaining high levels of accuracy and safety. The traditional paper-based approach to patient management could be more efficient and prone to errors, leading to increased costs and delays in patient care. Hospitals and clinics also struggle with managing resources, such as beds, equipment, and staff, leading to underutilization or overutilization, both of which can result in decreased efficiency and increased costs. In addition, patient engagement and satisfaction are key factors in healthcare delivery, but traditional methods of patient communication and tracking can be ineffective and frustrating for patients.

Challenge

A large hospital system approached Torcue Digital to address these challenges by developing a comprehensive Hospital and Clinical Management System. The system needed to provide end-to-end patient management, from admission to discharge, while improving efficiency, accuracy, and patient satisfaction. The system also needed to incorporate advanced technologies, such as augmented reality (AR) and virtual reality (VR), to enhance patient experience and reduce notification tracking.

Torcue Solution

Torcue Digital developed a Hospital and Clinical Management System that addressed the challenges hospitals and clinics face. The system was built on a cloud-based platform that allowed for scalability, flexibility, and easy access to data. The hospital and Clinical Management system provided end-to-end patient management, from admission to discharge, through a web-based interface and a mobile application.

The system also included resource management features like bed tracking, equipment tracking, and staff scheduling. The bed tracking feature allowed hospital staff to monitor the availability and utilization of beds, while the equipment tracking feature allowed for more efficient use of medical equipment. The staff scheduling feature allowed for better management of staff assignments, ensuring that the right staff was in the right place at the right time.

The system included a virtual waiting room feature, which allowed patients to check in remotely and avoid waiting in the hospital. Patients could receive real-time notifications about their appointments, including any delays or changes. The system also included a tracking feature for triage and emergency patients, which allowed hospital staff to prioritize patients based on their medical condition and urgency.

The system was built using the latest software technologies, including microservices architecture, containerization, and continuous integration and delivery (CI/CD). The microservices architecture allowed for modularity and scalability, while the containerization allowed for easy deployment and management. The CI/CD process ensured the system was always up-to-date and bug-free.

The system incorporated AR and VR technology to provide patients with an immersive experience and reduce notification tracking. The AR-based patient dashboard allowed hospital managers and facilities to track patients in real time and monitor bed availability. The VR-based patient education tool allowed patients to learn about their medical condition and treatment options more engagingly and interactively.

The system also incorporated advanced security features like encryption, multi-factor authentication, and role-based access control (RBAC). The encryption feature ensured that patient data was secure and protected from unauthorized access. The multi-factor authentication and RBAC features allowed for better control over user access and reduced the risk of data breaches.

Conclusion

Torcue Digital developed a Hospital and Clinical Management System that addressed the challenges hospitals and clinics face in managing patient care and resources. The system incorporated advanced technologies like AR and VR to enhance patient experience and reduce notification tracking. The system was built using the latest software technologies, such as microservices architecture and containerization, and incorporated advanced security features to ensure patient data security. The system has improved patient engagement and satisfaction, increased efficiency, and reduced costs for hospitals and clinics.